Terms & Conditions | ez96
Effective Date: September 10, 2026- Access is restricted to users aged 21 and over.
- Only one account is permitted per person, household, or device.
- Payment account names must exactly match the registered user name.
- All bonus funds are subject to specific wagering requirements.
- Account abuse may lead to the forfeiture of funds and closure.
Acceptance of terms
By accessing or using the ez96 platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between the user and the platform operator. If you do not agree with any part of these terms, you must immediately cease using our services and exit the site.
We reserve the right to modify these terms at any time. Your continued use of the platform after such modifications are published indicates your acceptance of the revised terms. We encourage users to review this page regularly to stay informed of any changes.
Eligibility
To utilize the services provided by ez96, you must meet the following criteria:
Age Requirement
Users must be at least 21 years old. This is the verified legal minimum age required to participate in activities on this platform.
Legal Capacity
You must possess the full legal capacity to enter into a binding contract under the laws applicable to Malaysia.
Please be aware that access to our services may be restricted in certain geographical regions. It is the user's responsibility to ensure that their use of the site complies with all local laws and regulations.
Account registration and security
When registering an account, you agree to provide accurate, current, and complete information. Providing false or misleading data may result in the immediate suspension of your account.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is deemed to be performed by you. If you suspect that your account has been compromised or if you notice unauthorized access, you must notify our support team through the channels on this site immediately.
We may require identity verification (KYC) at various stages, particularly before processing withdrawals, to ensure the security of your funds and prevent fraudulent activity.
Deposits and withdrawals
Our platform supports various payment categories to facilitate your transactions. For the most current list of accepted methods, please refer to our Payments page.
Transaction Limits
Deposit and withdrawal limits, as well as estimated processing times, are displayed within your account dashboard. These may vary depending on the payment method chosen.
Ownership Rule
All payment methods used must be registered in the name of the account holder. Third-party deposits or withdrawals to accounts not matching the registered user's name are strictly prohibited.
Withdrawal requests are subject to internal review and may require the submission of verification documents. We reserve the right to delay payouts until the identity of the user and the origin of the funds are fully confirmed.
Bonuses and promotions
Promotional offers are designed to enhance the user experience. For current available offers, please visit our Promotions page.
Every bonus comes with a specific set of terms and conditions. A key component of these offers is the wagering requirement (playthrough), which dictates the amount of betting activity required before bonus funds can be converted into withdrawable cash.
While a bonus is active, limits on the amount you can bet per round may apply. Exceeding these limits can result in the voiding of the bonus and any winnings derived from it. Any form of bonus abuse, including creating multiple accounts to claim the same offer, will lead to the forfeiture of funds and potential account termination.
Game rules and fair play
We are committed to providing a transparent gaming environment. All game outcomes are determined by Random Number Generators (RNG) managed by the game providers, ensuring that every round is independent and based on chance.
Disputed rounds will be investigated by reviewing the game logs provided by the software supplier. The decision based on these logs shall be considered final in determining the outcome of the round.
Prohibited activities
To ensure the integrity of the platform, the following activities are strictly forbidden:
- Fraudulent activity, including the use of stolen identities or payment methods.
- Collusion between players to manipulate game outcomes.
- Arbitrage, hedge betting, or any strategy designed to guarantee a win.
- Use of bots, automation software, or scripts to place bets.
- Exploiting technical bugs or vulnerabilities within the platform.
- Money laundering or utilizing the platform to move funds illicitly.
Violation of these rules will result in severe consequences, which may include the immediate freezing of the account, forfeiture of all remaining balances, and a permanent ban from our services.
Responsible gambling
We believe gaming should remain a form of entertainment. To help you manage your activity, we provide several player protection tools:
Limit Tools
Users can set their own deposit limits and session reminders to keep their spending and time under control.
Self-Exclusion
For those who feel they need a complete break, our self-exclusion tool allows you to block access to your account for a set period.
For more detailed information and guidance, please visit our Responsible Gaming page.
Intellectual property
All content on this website, including but not limited to text, graphics, logos, design layouts, and software, is the property of ez96 or its partners and is protected by intellectual property laws.
Users are granted a limited, non-exclusive license to access the site for personal use. You may not reproduce, modify, distribute, or use any part of the platform for commercial purposes without express written consent from the platform operator.
Availability and liability
Our services are provided on an "as is" and "as available" basis. While we strive for constant uptime, the platform may be temporarily unavailable due to scheduled maintenance, technical upgrades, or events beyond our reasonable control.
We are not liable for any losses resulting from service interruptions. In rare instances where an obvious error occurs—such as incorrectly displayed odds, incorrect account balances, or erroneous payout amounts—we reserve the right to correct such errors and adjust the account balances accordingly.
Suspension and termination
We reserve the right to suspend or terminate any account without prior notice if we suspect a breach of these Terms & Conditions, fraudulent activity, or a violation of law.
During an active investigation, account functions—including withdrawals—may be temporarily disabled. Upon termination, any remaining funds will be handled according to the nature of the breach; funds derived from fraudulent activity will be forfeited, while legitimate balances may be returned following a full review.
Data protection
The protection of your personal data is paramount. We collect and process necessary information—such as identity documents and transaction records—solely for the purposes of account management, security, and compliance with legal obligations.
Your data is handled with strict confidentiality and is only shared with partner payment providers or regulatory bodies when legally required. For detailed information on how we use cookies and tracking technologies, please refer to our Cookie Policy.
Complaints and disputes
If you encounter an issue or disagree with a decision, we encourage you to resolve the matter through our internal complaint channels first. To submit a formal complaint, please provide your account ID, a detailed description of the incident, and any supporting evidence (such as screenshots).
Our team will investigate the matter and provide a response. If a dispute remains unresolved after our internal process, it will be handled in accordance with the general legal principles applicable to the jurisdiction of our operations.
Changes to these terms
These terms are subject to periodic updates to reflect changes in our services or legal requirements. All updates are posted on this page, and the "Effective Date" at the top of the document will be updated accordingly.
It is your responsibility to check this page periodically to ensure you are aware of the current rules governing your use of the platform.
Contact information
If you have any questions regarding these Terms & Conditions or require clarification on any specific clause, our support team is available to assist you.
Contact Support Team